How to add a Call

How to add a call:

  • Click on the add call button
  • Once you click on the add number and see the list of available agents and then click on the agent to add the number.
  • You can also enter the number on the Dialpad and click add to the call.
  • Once you send the request, then you can see the merge or transfer option. click on the merge option to add the call.
  • You can set the number of participants in one call from the admin account.
  • Call will be added now.
  • This is also called as conference call.

πŸ’‘ Add to Call : Merge other calls