Freshdesk

Freshdesk is a cloud-based customer support software that offers a range of tools to manage customer inquiries and enhance support efficiency. With features such as multi-channel ticketing, automation, and reporting, Freshdesk helps organizations provide exceptional customer service while optimizing their support workflows. This document serves as a guide for integrating Freshdesk with Ziwo workflows, enabling teams to automate support tasks, track customer interactions, and improve overall service quality.

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