Zendesk Operation Types

Zendesk Operation Types

The Zendesk Connector supports a variety of operation types, allowing for comprehensive management of organizations, tickets, ticket fields, and users. Below are the available operations categorized by type:

Organization Operations

1. **Create Organization
   **Description: Create a new organization in Zendesk.
2. **Count Organization
   **Description: Retrieve the total number of organizations.
3. Get Data Related to Organization
   Description: Fetch specific data associated with an organization.
4. Delete Organization
   Description: Remove an organization from Zendesk.
5. Get Organization
   Description: Retrieve detailed information about a specific organization.
6. Get All Organizations
   Description: Fetch a list of all organizations in Zendesk.
7. Update Organization
   Description: Modify the details of an existing organization.

Ticket Operations

1. Create Ticket
   Description: Create a new support ticket in Zendesk.
2. Delete Ticket
   Description: Remove a ticket from Zendesk.
3. Get Ticket
   Description: Retrieve detailed information about a specific ticket.
4. Get All Tickets
   Description: Fetch a list of all tickets in Zendesk.
5. Recover Ticket
   Description: Restore a deleted ticket.
6. Update Ticket
   Description: Modify the details of an existing ticket.

Ticket Field Operations

1. Get Ticket Field
   Description: Retrieve information about a specific ticket field.
2. Get All Ticket Fields
   Description: Fetch a list of all ticket fields available in Zendesk.

User Operations

1. Create User
   Description: Add a new user to Zendesk.
2. Delete User
   Description: Remove a user from Zendesk.
3. **Get All Users
   **Description: Fetch a list of all users in Zendesk.
4. Get Data Related to User
   Description: Retrieve specific data associated with a user.
5. **Get User
   **Description: Retrieve detailed information about a specific user.
6. Get User Organization
   Description: Fetch the organization associated with a specific user.
7. Search for User
   Description: Perform a search for users based on specified criteria.
8. Update User
   Description: Modify the details of an existing user.

By utilizing these operation types within the Zendesk Connector, you can effectively manage customer support operations, enhancing your organization's responsiveness and service quality.