Freshdesk Operation Types

The Freshdesk Connector supports a variety of operations to manage both contacts and tickets effectively. Below are the operation types and their corresponding operations:

1. Contact Operations
   • Create: Add a new contact to your Freshdesk account.
   • Delete: Remove an existing contact from your Freshdesk account.
   • Get: Retrieve detailed information about a specific contact.
   • Get Many: Fetch a list of multiple contacts.
   • Update: Modify the details of an existing contact.
2. Ticket Operations
   • Create: Generate a new support ticket.
   • Delete: Remove an existing ticket from your system.
   • Get: Obtain detailed information about a specific ticket.
   • Get Many: Retrieve a list of multiple tickets.
   • Update: Change the details of an existing ticket.